FAQs

Frequently Asked Questions.

If you have any additional questions or concerns not addressed in our FAQs, please don’t hesitate to contact us.

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General

What makes Cavura different from other digital agencies?

We’re small by design, working with select clients who value precision, senior attention, and a tailored process. Backed by 14+ years of agency infrastructure via our Cape Town studio, we blend boutique attention with enterprise-level expertise.

Who does Cavura work best with?

We thrive with brands undergoing growth, rebrands, or digital transformation — especially in industries like fintech, healthcare, SaaS, and eCommerce.

What is Cavura?

Cavura is a specialized European digital solutions studio and the sister agency to Geeklab in South Africa. We offer boutique digital services, with a focus on strategic branding, website development, product design, AI integration, and performance marketing. We partner with ambitious companies across Europe to accelerate growth through scalable, smart digital ecosystems.

How is Cavura different from other agencies?

We combine the agility of a boutique studio with the strategic depth and infrastructure of a full-service digital agency. Cavura leverages over a decade of experience from our South African counterpart, Geeklab, while tailoring our approach to the European market’s nuances in privacy, design sensibilities, and compliance.

Services

What services does Cavura offer?

Cavura specializes in:

  • Brand strategy & visual identity

  • UI/UX design & prototyping

  • Website and web app development

  • AI integrations & automation

  • SEO & paid media (Google, Meta, LinkedIn)

  • Digital transformation consulting

Can Cavura help with AI tools or automation?

Yes — we implement practical AI features like chatbots, automation workflows, and content generation to improve user experience and save time. Think: smart systems, not gimmicks.

Do you offer ongoing support or retainers?

Yes. Cavura offers flexible retainer packages that include design, development, and digital strategy support. We also offer structured project-based pricing for brand, web, and app launches.

Can Cavura help us integrate AI into our business?

Absolutely. Cavura specializes in practical, business-driven AI implementations: ranging from AI chatbots and customer support tools to content generation and automation workflows, without the hype.

Projects & Clients

Who do you typically work with?

We work with mid-sized to enterprise-level businesses across Europe, particularly those undergoing digital transformation, launching new products, or scaling their online presence. Our sweet spot is clients looking for long-term digital growth partners rather than one-off vendors.

Do you have experience working with European compliance standards?

Yes. We are fluent in GDPR, cookie consent management, and accessibility requirements common in the EU market. All our digital solutions are designed with compliance and user protection in mind.

 

Can you manage projects across multiple time zones or locations?

Yes. Our distributed team is experienced in working across Africa and Europe. We use collaborative tools and clear workflows to ensure seamless delivery regardless of geography.

Process & Working Style

What is your typical project timeline?

This depends on scope, but brand and website projects typically take 6–12 weeks. Complex platforms or AI integrations may require 12–20 weeks with phased rollouts and feedback loops.

How do you handle project communication?

We use tools like Slack, Monday.com, and Notion for transparent collaboration. Weekly check-ins, milestone reviews, and shared dashboards are standard across all projects.

Do you offer discovery or strategy workshops?

Yes. We often start with a strategy workshop or deep-dive session to align stakeholders, map goals, and define scope clearly. This can be a standalone engagement or roll into a full project.

Pricing & Payments

What is your pricing structure?

Cavura offers:

  • Fixed-price packages for branding, websites, and app development

  • Retainers for ongoing digital support and marketing

  • Custom pricing for AI and complex technical integrations
    All projects include transparent cost breakdowns, milestone-based billing, and optional maintenance plans.

Do you offer payment plans?

Yes, especially for larger projects. We offer milestone-based or monthly payment schedules, depending on the nature and duration of the engagement.

Do you offer discovery or strategy workshops?

Yes. We often start with a strategy workshop or deep-dive session to align stakeholders, map goals, and define scope clearly. This can be a standalone engagement or roll into a full project.

Support & Maintenance

Do you offer maintenance and updates?

Yes. Our standard Monthly Website Maintenance Plan starts at €175/month and includes security updates, content changes, performance checks, and priority support.

Do you offer ongoing support or retainers?

Yes. We offer both structured retainers and ad-hoc support. Whether it’s content updates, new features, or technical help, we’ve got your back.

What happens if something breaks on the website or app?

If you’re on a maintenance plan, it’s covered. Otherwise, we offer rapid ad-hoc support billed hourly or under a short-term SLA (Service Level Agreement).

Partnerships & Expansion

Is Cavura part of a bigger network?

Yes. Cavura is the European counterpart to Geeklab, a full-service agency headquartered in Cape Town. Together, we bring a global view, cost-effective execution, and a balance of creative and technical excellence.

 

Can Cavura collaborate with other agencies or teams?

Definitely. We often plug into internal marketing departments, product teams, or collaborate with PR firms and media buyers to execute complex campaigns.